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Heilo Line · business number for sales reps

Get a dedicated number from Heilo. Answer and call on your own phone.

After the call: analysis, tasks and a conversation coach.

PLN 399net per number per month

Get your Heilo numberI have an invite code

Setup: we verify your company by its Polish tax ID (NIP), then you choose a number and we order it from the carrier.

What Heilo changes

No more retyping notes into the CRM, and thanks to the sales coach you get more effective with each new call

You end a call and dial the next customer straight away, while Heilo prepares the notes, tasks and lessons from the call.

  • Notes from memory

    You have to type what was agreed into the CRM. Usually you do it in the evening, from memory, so some details get lost.

    Heilo saves the analysis and the tasks of the call, and an integration carries them into your CRM.

  • The same mistakes in the next call

    You do not know what went well and what went wrong, so you run the next call the same way. Your sales manager cannot listen to all your calls to tell you.

    After the call, the conversation coach suggests what went well and what to improve, so you take those lessons into the next call.

How it works

Get more out of the phone number you already have

Incoming call

A customer calls your business number

The call reaches your phone. You answer it like any other call.

Outgoing call

You call from the Heilo dashboard

You click “Call” next to the customer in the dashboard, on your computer or phone. Heilo calls you, you answer and press 1, and then Heilo connects you to the customer. The customer sees your business number.

After the call: recording, transcript, analysis, tasks and a conversation coach.

  • You can only call +48 numbers. If you call from the regular Phone app, the call doesn't go through Heilo.
  • Heilo never talks to your customers. It listens, records and takes notes.
  • You set the recording notice that the other party hears in the number's settings. Only authorised people in your company can see recordings.

The illustrations show sample data.

CRM integrations

Notes go to your CRM

Use the CRM built into Heilo or connect your own. You can set up the integration without a developer: a step-by-step guide with ready-made Zapier and Make recipes for Pipedrive, HubSpot and Zoho CRM. Developers get the API and webhooks.

How to connect your CRM

What it costs

Pricing

Prices are net, per number per month. VAT is added at checkout.

  • Heilo Line

    Recommended

    For sales reps and sales teams

    PLN 399net per month

    A business number for answering and making calls. Heilo takes notes on calls handled through this number. Each rep needs their own number.

    Requires company verification.

    Get your Heilo numberMore about Heilo Line

  • Heilo Select

    PLN 99 net per month

    For important calls on your current number

    You keep your number and add Heilo to selected calls. Voicemail messages for missed calls are included.

    Requires conference calling.

    Learn about Select

  • Heilo Voicemail

    PLN 49 net per month

    For small businesses that can't always pick up

    When you don't pick up, the customer leaves a message. You get the recording and a transcript.

    Requires missed-call forwarding at your carrier.

    Learn about Voicemail

Have an invite code? The Line test lasts 56 days and includes up to 200 calls or 600 minutes. Enter your code

Questions before you buy? Contact us

What sales managers ask

Frequently asked questions

Does Heilo talk to my customers?

No. You or someone on your team talks to the customer. Heilo listens, records the call and prepares the notes.

How do Heilo Line, Heilo Select and Heilo Voicemail differ?

Heilo Line is a new business number: Heilo records incoming calls and the calls you start in the dashboard. With Heilo Select you keep your number and add Heilo to a chosen call through a conference call. Heilo Voicemail takes messages when you do not answer.

More

How much does Heilo cost?

Heilo Line costs PLN 399, Heilo Select PLN 99 and Heilo Voicemail PLN 49 net per month per number. VAT is added at payment.

Is Heilo a CRM?

No. Heilo records calls and turns them into notes, and you can pass the result to the CRM your team works in. A company without a CRM can keep contacts and tasks in the Heilo dashboard.

Will Heilo connect to my CRM by itself?

Yes, after a one-time setup. You can do it without a developer: a step-by-step guide has ready-made Zapier and Make recipes for Pipedrive, HubSpot and Zoho CRM, and developers get the API and webhooks. Until then, everything is in the Heilo dashboard.

How do call recording and consent work?

In the number's settings, you choose the call recording mode and the notice the other party hears. A notice alone isn't consent, so set the rules in line with the law and your company's policy. Before the first outbound call, every user confirms the call recording rules.

What happens to my current number?

It stays unchanged, and Line gives you a new business number. If you want to keep your current number, choose Heilo Select.